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Which one is faster

If you want a number today, call. Most homes can be priced on the phone in a few minutes, because the things that set the price — how big the place is, how many bathrooms, and how often you want us — are things you already know.

The form is better if you are asking outside our hours, if you would rather have the price in writing to compare, or if you are still deciding between two services. It reaches the same person either way.

What happens after you send it

We read it the same day and reply with a written price. Not a range, and not a number that changes once the crew turns up. If anything about the job means we cannot price it from the form alone, we say so and ask, rather than quoting low and correcting it later.

Nothing about the estimate obliges you to book. If the number does not work, that is a useful answer too, and you have it in writing.

What to have ready

None of this is required, but having it to hand makes the price accurate the first time rather than after two rounds of questions.

• Roughly how big the place is, and how many bedrooms and bathrooms
• Whether you want it once, or on a repeating schedule
• When you need it done, especially if it is tied to a move or a listing
• Anything that needs particular attention, or anything we should avoid

If you are not sure which service you are asking about, say so on the form. The service list explains what each one covers, and how we price covers what moves the number.